TURKISH SOCIAL MEDIA CUSTOMER DELIGHT REPRESENTATIVE - LISBON
Descrição da oferta de emprego
Become a member of our ambitious and motivated support team.
Ensure customer satisfaction by representing one of the world's most recognizable companies and supporting their business.
Our client is one of the world's leading companies in the field of Social Media and wants you to be part of its team.
Responsibilities * Provide support to high-level clients to help them grow across multiple channels - chat, email and phone * Support and expand the self-serve advertising base for clients in the online and digital advertising domain * Provide pre and post-sales support for all self-service products * Provide product and tool support to enhance clients' experience * Identify and solve problems technical bugs and ad delivery issues * Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions * Provide vital product insights and feedback from our customers to engineering.
Requirements * Native-level written and verbal communication skills in Turkish * Good knowledge of English (B2 level) is required * Computer skills (basic skills mandatory, advanced skills like coding preferential) * Good analytic skills and logical thinking * Excellent communication skills.
verbal, written, and listening skills * Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform * Ability to multitask and work under pressure * Availability Monday to Sunday, including rotating weekends * EU citizenship or work permit for Portugal.
Benefits * Possibility of cooperation with leaders in various industries * Stable work and career progression * Investment in training and personal development * Health Insurance since day one in the company; Possibility to live in one of our apartments * Initial flight expenses refund * Annually complementary return flight to your home country (within Europe) * Free Portuguese language courses, sports activities and organized events * Monthly and Quarterly Bonus
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 14/04/2025
- 13/07/2025
Social activities... rides - transportation you will deliver high-quality service across multiple support platforms (email, social media and chat); be a passionate advocate for users while answering any questions that come your way; show empathy to users who face issues while solving problems: issue......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Hybrid working model social activities... are you looking for a new job opportunity in the field of customer support in sunny lisbon? would you like to be part of an international team where you have realistic possibilities of developing your career? if the answer is yes, please keep reading because......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Apresentação do departamento e do cargo #departamento procuramos um representante de atendimento ao cliente (keepbiz customer support representative) para o nosso departamento de atendimento ao cliente que forneça conselhos, escuta e soluções para os nossos clientes... para além destas missões, esperamos......
Requisitos do trabalho c1 german level, b2 english level written and spoken 6 months of experience in relevant field is preferred ability to cover weekly shift rotation including occassional nights and weekends tolerance to sensitive content in videos strong computer skills customer service-orientation......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
