SERVICE DELIVERY MANAGER W/ SPANISH
Descrição da oferta de emprego
Main Tasks and Responsibilities.
* Strong expertise in IT Service and incident, problem and change processes * Practical and structured understanding of ITIL processes * Expertise and practice of a ticketing tool (ServiceNow is a plus) * Hands-on expertise in IT Operations environment * English environment in an International context (written and spoken) * Spanish environment in an International context (written and spoken) * Ability for communication (written and spoken) for interaction with various stakeholders (IT, Business, Executives) in stressful situations, in an intercultural environment * Ability to engage various stakeholders to collaborate as a team on urgent situations, assertiveness and result-oriented * Ability to manage and promote change and best practices * Proactivity to propose and implement improvement actions, identify problems, share ideas.
If you meet these conditions and would like to join an innovative organisation that continually invests in training its talents, send us your application.
Join us.
Let’s innovate together!
Detalhes da oferta
- Noesis Portugal
- Indeterminado
- 27/03/2024
- 25/06/2024
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