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SALES SUPPORT (M,F) FRENCH OR ITALIAN

Descrição da oferta de emprego

Start: 7th August: French

17th July : Italian

Shift: Monday till Saturday (including bank holidays):
08:00 AM to 07:00 PM (Rotational shifts)
2 days off: Sunday + 1 day rotational

Tasks:

Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.
Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
Customer Service: Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds.
Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience.
Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products.

Requisitos do trabalho

French or Italian C2
English B2

Outros dados de posição

Excellent remuneration package based on experience, skills and performance
Life Insurance
Meal allowance + Transport allowance
Private health insurance

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Detalhes da oferta

Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1500€ - 2000€
Data de publicação
  • 09/07/2024
Data de expiração
  • 07/10/2024
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