REMOTE CONSUMER ADVISOR - FRENCH & SWISS GERMAN
Descrição da oferta de emprego
Resolve possible customer queries, recommend solutions and guide product users through features via phone, email, chat and social media platforms.
Tasks.
Respond to customer queries phone and written channels in a timely and accurate way; Identify customer needs and help customers use specific features; Inform customers of new features, functionalities, and campaigns; Follow up with customers to ensure their issues are resolved; Treat serious and sensitive consumer contacts following the specific guidelines; Ensures Nestlé CES Standard Instructions on consumer complaints handling process is followed appropriately and in a timely manner; Redirect consumers questions.
What you need? Fluent in English, French and Swiss German; Experience in Contact Center; Living in Portugal - Remote position.
We offer.
Direct contract with the client; Schedules.
MON- FRI, 8h shifts from 7am to 6pm; Salary.
of language bonus.
Are you ready? Make sure to apply!
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 30/04/2024
- 29/07/2024
Our expectations: eu citizenship or a residence permit in portugal you speak french in proficiency (c2) you speak english (b2) you would like to work from home in south portugal you like interacting with people we offer: full time employment working shedule: monday to sunday – 8 am to 9 pm, 2 rotational......
Requisitos do trabalho profile: german c2 customer service experience (preferable) good written skills... outros dados de posição benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site......
Wspieranie uprawnień w zakresie zarządzania rezerwacjami, anulowaniami i uprawnieniami z rozliczeniami przyciąganie poprzez udzielenie odpowiedzi na pytania dotyczące odbioru samochodu i różnych sposobów ich stosowania, poprzez wykorzystanie informacji o tych usługach w celu zaspokojenia potrzeb klientów......
€ + language adder german 450... start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer......
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... ) 2 days off per week training: 10 days of training + 1 week of nesting (100% on site)worplace: parque das nacoes salary details:project......
Requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... job description: interfaces with customers via inbound calls, outbound calls, or through the internet depending upon client requirements... this position provides customer service support......
Requisitos do trabalho c1 german level, b2 english level written and spoken 6 months of experience in relevant field is preferred ability to cover weekly shift rotation including occassional nights and weekends tolerance to sensitive content in videos strong computer skills customer service-orientation......
Aqui, encontrarás um ambiente estimulante, onde o teu potencial e talento será valorizado e as tuas ambições serão apoiadas... e porquê a buyme property?as maiores comissões do mercado;plano de formação e integração 100% gratuíto;acompanhamento personalizado;prémios de produtividade;ferramentas e material......
Aqui, encontrarás um ambiente estimulante, onde o teu potencial e talento será valorizado e as tuas ambições serão apoiadas... e porquê a buyme property?as maiores comissões do mercado;plano de formação e integração 100% gratuíto;acompanhamento personalizado;prémios de produtividade;ferramentas e material......
Requisitos do trabalho requirements - mandatory to detain b1/b2 in english (subject to the cambridge test); - german c1... timetable: - working hours: monday to friday - (08:00 to 20:00) offer - payment of the training: - remuneration + language supplement + food allowance interested candidates who consider......