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JUNIOR CUSTOMER SERVICE REPRESENTATIVE - ITALIAN

Descrição da oferta de emprego

Sobre o nosso cliente Multinational company Descrição Handle customer, Sellers and creator inquiries with professionalism and efficiency, achieving to specific standards; Investigate reported issues to identify root causes and provide effective resolutions, ensuring excellent service delivery; Escalate critical or high-risk cases promptly to the appropriate channels; Collaborate with cross-functional teams to resolve customer issues, ensuring timely follow-up and resolution; Proactively identify and address recurring issues to enhance operational processes and improve the overall customer experience; Maintain adherence to established procedures and guidelines to consistently deliver quality customer service; Foster long-term relationships with sellers to enhance client's Ecommerce platform; Support various ad-hoc projects and initiatives based on business needs; Perfil ideal Fluency in both Italian and English, wit the ability to communicate effectively in both languages; Willingness to work collaboratively with team members and other departments to address customer issues and improve service delivery; Good communication Skills; Vantagens A good opportunity for your professional growth;
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Detalhes da oferta

Empresa
  • Michael Page Portugal
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 06/05/2024
Data de expiração
  • 04/08/2024
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