INTERMEDIATE APPLICATION SUPPORT ANALYST

Position Description.
We offer the opportunity to work with Canada’s largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by your desire and sense of commitment.
CGI’s continuous growth is a testament to the confidence clients place in them and to the dedication of their professionals.
At CGI, all employees are called members because they feel a powerful sense of ownership and accountability.
Members at CGI are building their own company – in 100+ offices worldwide.
CGI has the global resources, expertise, stability and dedicated professionals needed to achieve results for clients – and for members; that’s why an astounding 90 percent of them are CGI shareholders.
We're expanding in Atlantic Canada and we need your skills, enthusiasm, and dedication as part of our team.
Your future duties and responsibilities.
• Receiving and acknowledging Incidents.
• Monitor production jobs and environments.
• Support infrastructure maintenance / validation.
• Incident and problem management.
• Analyze, troubleshoot, and resolve complex production application defects Identify root cause and devise and implement permanent solutions to recurring defects.
• Build and maintain application monitoring, optimization and utilization Devise or modify programs to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
• Provide technical solutions to problems encountered in the team.
• Provide innovative ideas and solution to complex as well as rather simple looking problems.
• Manage process improvements.
• Support Risk management (vulnerabilities, patches, Cert Renewals) • Maintain and manage TLS/SSL protocols, certificates, and Signers as per business standards.
Work Hours.
am to 6.
pm Atlantic Timezone Required qualifications to be successful in this role.
• 6-8 years of experience on Java / J2EE / Enterprise Java solutions.
• Good knowledge in database (MS-SQL, Oracle, DB2).
• Good knowledge in Informatica/ETL, CA-7, Dynatrace, ITSM, Logscale, OCP • Experience developing and consuming SOAP and REST web services/APIs, POSTMAN for an operational/production environment.
• Good knowledge of Windows, Linux server configurations.
• Good knowledge of Apache’s, WebSphere, IIS Basic knowledge of infrastructure and network • Experience on monitoring tools like Dynatrace, Logscale #LI-MT1 Skills.
English ETL Java MySQL What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.