GERMAN SPEAKING BACK OFFICE ANALYST

Description: Location: Lisbon Role: German speaking Back Office AnalystSalary:  around 1200 euro net p/m plus around 150 euro net per month on meal vouchers. Additional 25% top up for hrs worked between 10 pm and 7 am.Hours of work: 40 hrs p/week, rotational - operational hours are 24/7Relocation package: 2000 euro relo bonus gross paid with first salary payment Company OverviewOur client is an American, fortune 500 multinational corporation that provides IT services including digital technology, consulting, and operations services. The RoleRecently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this exciting new role in Lisbon. This sea-side city of Portugal has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city is right for you! ResponsibilitiesIn this role you will:Review user reports regarding website/media contentAnalyse and identify content that is not in compliance with requirements and flag for action in a timely mannerMake well-balanced decisions and help resolve inquiries to defined policies and proceduresUse market specific knowledge and insights to spot and scope solutions to improve the support of user communityReview sensitive content, sometimes involving graphic or disturbing subject matter Requirements: Fluent in GermanGood command of EnglishAvailability to work on a three-shift mode (morning, afternoon and night, 7 days a week)Excellent communication (verbal and written) and interpersonal skillsQuick learner and adaptable to learn new processes, concepts, and skillsExcellent organisational and time management skillsStrong attention to detail and a desire to deliver accurately, efficiently, and to a high standardHave a neutral mindset to alternative video content that needs classification Offer: Pleasant and inspiring working atmosphereOpportunity to be part of a rapidly expanding global organisationNew office facilities in a convenient location in LisbonTraining & development opportunitiesFull trainingHealth insuranceLife insurance is also providedMeal vouchersPublic transport reimbursement€15.2k salary gross, based on relevant experienceLanguage bonus: €270 per month5% performance bonus€60 per month travel allowance/working from home allowance€7.60 per working day meal allowance€2000 relocation support (paid along with first salary) About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.