GERMAN QUALITY ANALYST
Descrição da oferta de emprego
Our client is looking for a German Quality Analyst to join their growing Team in Lisbon – Portugal.
Are you passionate about Digital Marketing and willing to assure the quality for one of the most known digital marketing platforms? Daily tasks.
Working with the Quality Assurance Leaders to aggregate, prioritize, and report on the top issues affecting decision accuracy for each market and vertical.
As new Content Policies are developed and prototyped, provides details to local teams around the impact of the policy change on the team’s current work.
Delivers “just-in-time” training to auditors on new or changing Content Policies as well as “refresher” training on existing Content Policy on an as-needed basis.
Actively re-reviews decision accuracy audits to ensure consistency and alignment with internal standards and policies.
Manages investigations of escalations of inaccurate decisions to understand the root cause(s), especially in cases where policies are new, the content is ambiguous, or the decision has an outsized impact if incorrect.
Mentors auditors on the use of audit tools and systems.
Develops process documentation and aggregates feedback about the functionality of audit tools.
Profile.
Excellent German (min C2 level) and fluent English (min B2 level) Digital marketing experience -1 year minimum (Client service or account management).
Minimum 1 year of experience within an audit or quality environment performing quality control and quality analysis.
AdWords Search fundamentals certified (preferential); Experience working in a B2B environment and active use of Digital/Internet and online applications (AdWords, Advertising, etc.).
Demonstrated capacity for critical thinking, analysis, and attention to detail.
Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.
Technologically savvy - the ability to learn, retain and apply large amounts of product, process, policy and with.
Clearly demonstrated passion for a culture of excellence and commitment to quality in customer service.
On offer.
Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Competitive salary & relocation package Should you be interested in the above position, kindly forward your English CV to Katarzyna Mieczkowska on
Detalhes da oferta
- SpotOn Connections
- Em todo Portugal
- Indeterminado - Indeterminado
- 08/04/2024
- 07/07/2024
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