FRENCH SPEAKER CUSTOMER SERVICE ADVISOR
Descrição da oferta de emprego
FrenchSpeaking Customer Service Advisor (OnSite 24/7 Shifts) Location.
Lisbon Portugal Company.
Worldwide Customer Service Support Provider Position Overview.
As a Frenchspeaking Customer Service Advisor you will be an integral part of our dynamic team based in Lisbon Portugal.
You will provide exceptional customer support to our Frenchspeaking clientele ensuring their queries are handled efficiently and effectively.
Key Responsibilities.
Handle inbound customer inquiries via phone email and chat in a professional and courteous manner.
Provide accurate information and solutions to customers concerns or issues.
Process orders returns and exchanges according to company policies.
Escalate complex issues to appropriate departments for resolution.
Maintain thorough and uptodate knowledge of company products and services.
Contribute to team goals and objectives by achieving individual KPIs.
Requirements.
Fluent in French (C1/C2 level) with excellent written and verbal communication skills.
Proficient in English (B1/B2 level) is a plus.
Previous customer service experience preferred but not required.
Ability to work on a rotating schedule including weekends and holidays.
Strong problemsolving skills and attention to detail.
Positive attitude and ability to work well in a team environment.
EU citizenship or valid work permit for Portugal.
What We Offer.
Competitive salary with additional shift differentials for night and weekend shifts.
Comprehensive training and ongoing support.
Opportunities for career growth and development.
Fun and inclusive work environment in a multicultural team.
Health insurance and other benefits.
How to Apply.
If you are passionate about providing excellent customer service and thrive in a fastpaced environment we want to hear from you! Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 16/04/2024
- 15/07/2024
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... our client is a global multinational customer experience specialist providing consulting, customer service......
Maintain accurate and detailed customer records... we have an amazing opportunity for a french speaker to live in sunny lisbon, and work as a customer support agent for a major insurance provider... 23 per day in food card - an extra €159 per month relocation package : flight ticket reimbursement after......
Work on continuous improvement for customer satisfaction requisitos do trabalho global requirements: have a high level of french (written and oral) and fluent in english (b2) having previous customer experience is a plus... our client a growing business in their field of actuation, with worldwide......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... positive attitude and willingness......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓ability to deliver results independently and in often ad......
Your profile- excellent communication skills in hebrew;- bachelor's degree (preferred);- minimum 6 months of relevant customer care experience;- general understanding of online marketing products/services being supported;- excellent communication skills;- dynamic and organized......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓ability to deliver results independently and in often ad......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences......