DUTCH CUSTOMER SUPPORT ADVISOR
Descrição da oferta de emprego
Your role as a Customer Support Advisor.
Respond and record consumer inquiries/questions raised through free phone lines email and online chat; Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy; Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; Troubleshoot through the use of open questions support documents and system training; Offer recommendations to common problems or frequently asked questions.
Requirements.
High School Diploma Fluent proficiency in Dutch Good level of English.
B2 Benefits.
Great international experience in a multi cultural environment Relocation assistance is provided Monthly Performance bonus Private Health & Life Insurance Other recreational activities and events sponsored by the company.
Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
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