CUSTOMER SUPPORT REPRESENTATIVE FOR TECHNOLOGY COMPANY IN LISBON, PORTUGAL (GERMAN SPEAKER)
Descrição da oferta de emprego
Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon, shaping the future of technology support.
Your responsibilities and impact working as a Social Media Content Moderator will be.
Providing accurate and detailed information about the company's products, features, and specifications.
Managing and responding to customer requests through phone and email.
Assisting customers with product setup, troubleshooting, and usage guidance.
Processing customer orders, returns, and exchanges.
Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
Skills, qualifications and interests you need to succeed in this role.
A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract.
Unfixed term contract, 30 days probation period Working hours.
full time (40h/week) Monday- Sunday Salary conditions.
€ gross/month + 100€/month retention bonus + 300 € loyalty bonus every 3 months + € signings bonus + performance bonus 120 € from 4th full month Health insurance provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates.
Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 400 € for accommodation/ months for 4 months Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 09/05/2024
- 07/08/2024
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... job description:you will be a single point of contact for the bank's clients for different types......
This position provides customer service support and resolution of routine problems regarding client's product or services... we're selecting call center operator (m/f) for a company in the services sector located in porto... requisitos do trabalho languages: - english spoken and written correctly; -......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... 23 € net per day free health insurance after 6 months for......
Requisitos do trabalho profile:german c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Requisitos do trabalho profile: german c2 customer service experience (preferable) good written skills... outros dados de posição benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site......
Wspieranie uprawnień w zakresie zarządzania rezerwacjami, anulowaniami i uprawnieniami z rozliczeniami przyciąganie poprzez udzielenie odpowiedzi na pytania dotyczące odbioru samochodu i różnych sposobów ich stosowania, poprzez wykorzystanie informacji o tych usługach w celu zaspokojenia potrzeb klientów......
We are committed to equality of opportunity for all... possibility to work only 35h per week with our gimme5 program! fujitsu is the leading japanese information and communication technology (ict) company offering a full range of technology products, solutions and services... requisitos do trabalho mandatory......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Work on continuous improvement for client satisfaction... support via email after a while you can start receiving some calls... benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site......
