CUSTOMER SERVICE ASSISTANT DUTCH SPEAKING
Descrição da oferta de emprego
in a timely manner Ensure pleasant customer experience and timely resolution or escalate to a relevant department Act as a team player be a helpful and effective member of the team Document actions taken in resolving routine customer enquiries Requirements Professionally fluent in Dutch both oral and written.
Fluent in English (at least B2 level) Computer literate with sound knowledge of Microsoft Office suite Excellent communication skills with ability to emphasise with the customer Comfortable communicating using various channels (telephone email chat) Analytical mindset with great critical thinking skills and attention to detail Ability to work rotating shifts Benefits Remote position available from anywhere in Portugal Food allowance paid by meal card (taxfree) 9.
EUR per day worked Shift Allowance monthly x 14 Retention bonus of (paid in 2 installments after 6 & 12 months of employment) 25 days of holidays including your birthday leave with an additional one day per antiquity in the company up to 30 days Life insurance Health insurance for you your spouse and your children Free WiFispot and an IKEA voucher for your home office Several discounts available at partners stores Work for up to 3 months by year in any European country 24/7 services related to mental health legal and financial guidance Schedule.
otative shifts between AM and 09 PM Monday to Friday and Saturday from AM PM.
Ready to make a positive impact on a global company Apply today!
Detalhes da oferta
- Careerxtra
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 29/04/2024
- 28/07/2024
Benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site in oriente - lisbon reimbursement of airfare on the 6th month of contract up to 400€ in economy class accomodation for the first......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Requisitos do trabalho profile:german c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Requisitos do trabalho funções a desempenhar:▶rececionar e acolher os clientes, telefónica e presencialmente;▶solicitar a elaboração de propostas comerciais/projetos junto da equipa de design, e garantir o respetivo acompanhamento;▶acompanhar as diferentes fases da negociação;▶garantir o acompanhamento......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Conhecimentos avançados das principais ferramentas e plataformas de marketing digital; perfil analítico, estratégico e proativo – gerar insights e identificar tendências; boa capacidade de trabalhar em equipa e boa comunicação verbal e escrita; conhecimentos de inglês falado e escrito (fator preferencial)......