CUSTOMER SERVICE AGENT (M/F) – DANISH SPEAKERS
Descrição da oferta de emprego
Descrição/Funções.
Communication.
Treat every customer as a friend and demonstrate respect by being fair, empathetic, and patient.
Keep the promises.
Read and listen to the customer’s problem carefully, then answer their question.
Drive improvements.
Seek constantly for improvements to exceed customer’s expectation and help company to grow; Performance – Quality, Customer Focus and Productivity Be customer focused, drive productivity and quality of all your tasks to be able provide 1st class service to our customers; Self-development Take ownership for your development.
Look for opportunities to grow.
FUNCTIONAL COMPETENCIES 1.
Empathy 2.
Analytical thinking 3.
Listening 4.
Accuracy 5.
Stress Resistance 6.
Verbal Communication FIXED COMPETENCIES 1.
Delighting Customers 2.
Teamwork 3.
Continuous Improvement 4.
Integrity Requisitos.
- Fluent in Danish and English; - Previous experience in call center environment, wanting to learn! - Good comunication skills.
Oferece-se.
- Direct contract with the client - 6 months fixed term contract (30 days of probation period); - Annual gross salary €/day meal allowance + annual bonus; - hybrid working method (3 days at home); - Rotating schedule (from 10am to 7pm, rotative MON-SUN).
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 09/04/2024
- 08/07/2024
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Join a multicultural team and advance your career as a customer support agent... the ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... a hebrew customer support agent is needed in lisbon, portugal......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent danish speaking ✓knowledge of english level c1 (to ensure......
Maintain accurate and detailed customer records... we have an amazing opportunity for a french speaker to live in sunny lisbon, and work as a customer support agent for a major insurance provider... 23 per day in food card - an extra €159 per month relocation package : flight ticket reimbursement after......
The company proudly represent the leading global businesses -such as microsoft, canon, netflix, volkswagen, and audi- providing customer care, sales & technical support services, as well as content moderation for social media... do you speak dutch fluently and have excellent communication skills?available......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: 5th april banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for......
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls......
Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... our client is a global multinational customer experience specialist providing consulting, customer service......
