CUSTOMER CARE CENTER ASSISTANT (M/F/D)
Descrição da oferta de emprego
Reflete o seu espírito pioneiro combinado com a nossa longa história de engenharia na indústria da saúde em constante evolução.
Oferecemos-te um ambiente flexível e dinâmico, com oportunidades para ultrapassar a tua zona de conforto e crescer pessoal e profissionalmente.
Parece-te interessante? Responsabilidades.
Atendimento telefónico ao cliente Gestão dos pedidos de abertura de tickets de técnicos/especialista de aplicação e pedidos via Teamplay Fleet Gestão das plataformas de comunicação digital do Customer Care Centre (mailbox, Teams, Teamplay Fleet, Yammer, SMS) Suporte à gestão dos agendamentos com clientes Permitir uma maior disponibilidade te todos para uma melhor comunicação com os CSE (customer services engineers) e CAS (Customer application services) Requerimentos.
Sem preferência no background Proatividade na procura de soluções junto com os colegas de equipa Dinamismo e vontade de aprender Inglês fluente (fundamental) Empatia e boa capacidade de comunicação Skills de informática na ótica do utilizador
Detalhes da oferta
- Siemens
- Indeterminado
- 18/04/2024
- 17/07/2024
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