CUSTOMER CARE ADVISOR IN LISBON, PORTUGAL (GERMAN SPEAKER)
Descrição da oferta de emprego
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role.
A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required).
What’s in it for you? Long-term opportunity Working hours in rotative shifts depending of the project A package in line with the market.
€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.
€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal.
reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution The Company.
Started up by 2 French entrepreneurs in the year , the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 23/04/2024
- 22/07/2024
Your profile- excellent communication skills in hebrew;- bachelor's degree (preferred);- minimum 6 months of relevant customer care experience;- general understanding of online marketing products/services being supported;- excellent communication skills;- dynamic and organized......
Responsibility-provide support to small and medium-sized businesses to help them grow across multiple channels – chat, email and phone;-support and expand the self-serve advertising base for smb clients in the online and digital advertising domain;-provide pre and post-sales support for all self-service......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
We are hiring talents to join our team supporting clients, with responsibilities such as: -communicating through chat & phone with subscribers-answering how-to questions about payments, invoices and other services-troubleshooting technical issues using your problem-solving skills-assisting customers......
Your new employer in portugal is a well-known customer service provider that has many headquarters across europe... currently, our client is looking for dutch-speaking employees in customer service... c1)- no english skills needed!- providing clients with the necessary information- support for a certain......
Apply today and become part of our client's team in lisbon... our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving......
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent german ✓knowledge of english level c1 (to ensure you are up to date with training and communication between......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication......
Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents... main responsibilities: - handling all incoming customer requests by phone......