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BUSINESS PROCESS LEAD (M/F)

Porto - Porto

Descrição da oferta de emprego

Our Operations & Services Line is looking for an Business Process Lead.
Belonging to Quality Department plays a crucial role in ensuring that processes within the organization are well-documented, streamlined, and optimized to meet quality standards and customer requirements increasing clarity and effectiveness in the business lines connected with Operations and Services.
She/He will have the following responsibilities.
• Work on process identification, first identifying all relevant processes within the Business lines concerned and related support areas.
Those process may evolve within PDCA cycle.
• Mapping Current Processes and work closely with team members to map out existing processes using various techniques.
• Ensure Gathering Stakeholder input to maintain processes up to date.
Collaborates with stakeholders across different departments to gather input on current processes.
• Perform process analysis in the current mapped processes to identify bottlenecks, redundancies, and opportunities for streamlining.
• Analyzing the processes to work on standardizing procedures and documenting best practices.
• Process Improvement Initiatives, based on the analysis, leads initiatives to improve existing processes.
• Training and Communication to ensure that team members are trained on new processes and procedures.
• Monitoring and Measurement to establishes metrics and key performance indicators (KPIs) to monitor the effectiveness of the revised processes.
QUALIFICATIONS.
The ideal candidate will have/ be.
• Master’s in engineering.
• +2 years of experience in quality systems roles linked with process mapping (in renewables energy sector is plus).
• Proficient in MS Office, MS Sharepoint environment and generic Quality tools.
• Experience in Process management mapping framework and design tools is highly valuable.
• English proficiency (mandatory) • Training in in Quality Iso Management Systems such as ISO .
• Training and experience as internal auditor.
• Availability to travel abroad for limited periods and on short notice.
KEY SKILLS.
• Excellent communication (oral and written).
• Well-organized and reliable.
• An analytical mind with strong business acumen.
• Customer-oriented approach.
• Good time-management skills.
• Good Team player skills.
• Critical-thinker and problem-solver.
• Responsibility.
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Detalhes da oferta

Empresa
  • Voltalia
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 08/04/2024
Data de expiração
  • 07/07/2024
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