APPLICATION SUPPORT
Descrição da oferta de emprego
TAREFAS/FUNÃÃES Monitorização e controlo funcional das aplicações internas (apoio funcional de nÃvel 1); Gestão de incidentes, problemas, pedidos e alterações, bem como assistência aos utilizadores finais internos; Resolução de questões dos utilizadores finais relativamente aos sistemas suportados; Assegurar que a análise da causa raiz foi encontrada e que foram implementadas soluções para evitar a repetição da ocorrência; Manutenção e melhoria dos processos atuais; Acompanhamento de plataformas funcionais, implementação de novos processos e caracterÃsticas; Documentação sobre novas caracterÃsticas funcionais, bem como, das soluções para problemas comuns.
REQUISITOS Experiência prévia mÃnima de 4 anos a desempenhar funções de Suporte Aplicacional; Experiência com SQL, Oracle e ITIL; Conhecimentos na área de Mercados Financeiros; Boas capacidades de comunicação, colaboração, proatividade e trabalho em equipa; Idiomas.
Inglês avançado (conforto a falar, ler e escrever em Inglês).
Quem Somos? A Winning Consulting é uma empresa de consultoria que oferece serviços de consultadoria, formação, recrutamento e investigação.
Apoiamos os nossos clientes na procura de soluções inovadoras e sustentáveis, desde a aplicação do conhecimento cientÃfico na resolução de problemas complexos de gestão até à transformação digital e tecnológica das organizações.
Se quiser saber mais sobre nós, visite o nosso website https://www.
inning-consulting.
om/ Todas as candidaturas são tratadas com confidencialidade ao abrigo do RGPD.
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Detalhes da oferta
- Winning
- Indeterminado
- 19/04/2024
- 18/07/2024
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