AI-POWERED CALL CENTER SCHEDULING SOLUTION
Descrição da oferta de emprego
Key Components.
- Data Analysis.
Your task will encompass making sense out of call logs and determining the availability of agents to ensure the resulting solution is not just effective, but also practical.
See attached for proposed data structure.
- Intelligent Scheduling.
Considerations when creating these schedules should be based on the agent's skills and shift preferences.
Skills & Experience.
- Proficient in AI and Machine Learning - Experience in data analytics - Knowledge of call center operations - Strong problem-solving skills Deliverable.
- AI system that efficiently makes optimized agent schedules.
The ultimate goal is to make our operations more efficient, focus on agent strengths, and cater to shift preferences in a way that benefits both our team and the customers we serve.
Algoritmo Inteligência Artificial ID do Projeto.
# Sobre o projeto 17 propostas Aberto para ofertas Projeto remoto Ativo em 6 minutos atrás
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 03/05/2024
- 01/08/2024
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