EMPREGO HELP DESK SUPPORT LEVEL

• support of your professional growth... position description: we are seeking a help desk/service desk technician to join our team... • escalate complex or unresolved...

• knowledge of problem tracking and other help desk tools... • in-depth knowledge of help desk functions, process and procedures and quality of service measurement...

Works with the training lead to identify, create, and test new knowledge resources with the intent to improve first call resolution at the help desk level works...

C2 level or fluent speaker in german/danish/norwegian... over 2 years of customer support/technical support experience... competitive salary package for entry level...

Creation of backend and end-user self-help knowledge articles for raised incidents to ensure better support on re-occurring incidents...    we are inspired to transform...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...

Relocation package for international candidates: reimbursement of your initial flight expenses after contract signing airport pick-up yearly two-way flight ticket...