Travel tourism advisor

Ama*** ***** (XX anos)
Tour Consultant / Tour Escort em Costa Crociere
Pntifícia Universidade Católica de São Paulo
Lisboa,
Lisboa
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Experiência
Tour Consultant / Tour Escort
Costa Crociere
fev 2016 - set 2017
Tour Consultant / Tour Escort at Costa Crociere S.p.a., Italy (www.costacrociere.it)
▪ Attend passengers at shore excursion office informing about tours offered and giving them all support needed during their cruise experience
▪ Organize and escort tour groups, checking services provided as well as work as a translator (English/Italian/English) whenever needed
Business or sector Cruise Industry
Formação
Psychology / Psicologia
Pntifícia Universidade Católica de São Paulo
jan 2001 - nov 2005
From 2001 to 2005
Bachelor Degree in Psychology
Pontifícia Universidade Católica de São Paulo, Brazil (https://www5.pucsp.br/paginainicial/)
Isced 5 (five years Bachelor’s degree programme)

AND...
2013
Tour Escort Course / Professional Course
Istituto Il Duomo Firenze, Italy (http://www.istitutoilduomo.it/)
Idiomas
Portuguese - Fluent
English - Fluent
Italian - Fluent
Informações Adicionais
About me...
Dear recruters,

I built my professional path working supporting clients, first in Market Research Industry as analyst then as a tourism consultant in Cruise Industry. I consider myself a very compromised and communicative person. With a fluent Portuguese, English and Italian, I believe I can work with different people since I have worked with a lot of different cultures and backgrounds.

I’m willing for a new job opportunity in Lisbon area and I believe I could do a good job as Customer Support Agent/Customer Service Specialist. I already worked for global companies as GfK and Ipsos attending clients as well as consultant for the tourism industry and I believe I can do a great job in customer experience.

I would appreciate if you could consider me for a job interview. Obrigada : )