Tourism advisor

Logan Travel is a tour operator with over 30 years in the market. Working at the Rosario branch office my role involves closing sales with travel agencies and also advising them about the different services, hotels and overall information in any destination.

• Quote and booking of flights, hotel, tours, excursions and any other travel services.   
• Maintaining the branch office budget and increasing the annual revenue. 
• Solving problems that may arise with any booking.
• Managing and increasing our client’s revenue history, decide their commission plans and try to retain and increase fidelity.
• Managing MICE events, such as locations and budgets which we organize or participate in.
• Dealing with office suppliers not related to the tourism industry (office food & drinks, cleaning service, office taxes.)

Latam Travels (now Caribe Total) is a retail travel agency working primarily with online, email and face to face customers. 

• Quotation and sale of travel services worldwide using the different agency channels (face to face, phone, email, web requests)
• Request and control of travel bookings through national and international wholesalers.
• Flight reservations.
• Cash and credit card handling. 
• Entry and accounting control of reservations in the travel agency back office program.

My job involved quotation, booking and advising about the best travel options for different business executives. Our clients were among the top companies in the country. This role also involved a rotating emergency phone available 24/7 for any problem that could arise for one of our travelers. 

• Sale of travel services worldwide adjusting to each company allowed budget. 
• Booking and control of travel services through national and international wholesalers.
• Flight reservations. 
• 24/7 emergency phone watch on a weekly rotating basis
• Entry and accounting control of all reservations in the travel agencies back office program.

Mandatory degree needed by law to work or open any tourism company in Argentina.
The career teaches the usual workings of a travel agency, accounting, customer services, GDS, airlines fares and rules, geography and history among others.