Office assistant/assistente administrativa

- Management and operational maintenance of the office;
- Direct support to the CFO;
- Management and organization of the agenda, meetings and trips;
- Management and organization of e-mails and internal mail;
- Translation of e-mails from english to portuguese;
- Face-to-face and telephone service;
- Treatment of documentation and confidential information;
- Assistance to the Finance department;
- Administrative tasks inherent to the function;
- Tools daily used: Outlook, ZOOM, Excel, Word, PowerPoint.

Procure to Pay Analyst - Procurement Team
- Control and modify purchasing requisitions (via SAP/IVALUA);
- Control the purchase orders created by local purchasing team;
- Maintain supplier relationships;
- Responsible for Logistics for a restricted group of direct materials suppliers: management and
scheduling of open and closed orders in SAP;
- Communication via email and phone with suppliers and plant responsibles (English);
- Support plants and commodity buyers;
- Maintenance of vendor master data information;
- Vendor and item management;
- Prepare activity and control reports (Excel);
- Users creation and support;
- Tools daily used: SAP, IVALUA, Run my Process, Outlook, Excel, Word, SharePoint, We Connect -
ticketing tool, OneNote, Skype for Business, Microsoft Teams, Avaya.

Administrative - Order to Cash
January 2019 – June 2019
- Order Management: entering purchase orders in the system for a Spanish Renowned Multinational
Company, client from Accenture (Industry sector);
- Communication via telephone, email and ticketing tool (Worflow) with the client in different languages
(Spanish, English, Portuguese);
- Email management;
- SLA's achievement;
- Extraction and analysis of data;
- Reports (Excel);
- Tools daily used: E-One (Oracle), AS400, Workflow (ticketing tool), SharePoint, Outlook, Excel,
Word, Skype for Business, Microsoft Teams.

HR Administrative
June 2018 – December 2018
- Providing support to HR team for one of the biggest and highly confidential Accenture's Client
(Renowned Multinational Company - Social Media sector);
- Responsible for the BackOffice Recruitment processes within different markets: Spanish,
Portuguese, Portuguese LATAM, Italian, French;
- Organizing, tracking and updating all the recruitment stages and processes status from End2End;
- Reporting daily status and analysis: maintenance of people data in tracker file to ensure the accurate
reflection of starters, leavers and changes;
- Process of HR transactions using HR people management system (ATAS) ;
- CV screening;
- Interview scheduling by phone and email (English, Spanish, Portuguese);
- Controlling and structure the on-boarding process;
- Dashboard tracking and reporting involving Onboarding dates, goal achievement and SLAs;
- Assisting with preparation of new joiners;
- POC between external Agencies and internal Recruitment Team;
- Email management (emails to Procurement team; reports to the team, etc.);
- Assisting the HR team leader with several ad-hoc tasks during busy times;
- Team leader's backup;
- Audit and Reports;
- Optimization: creation of guidelines and internal procedures manuals for the team;
- Tools daily used: ATAS - people management system, Excel, Outlook, SharePoint, OneNote, Word,
PowerPoint, Skype for Business, Microsoft Teams.

Accounting Team Leader
March 2017 – May 2018
- Team Leader in a BPO project that delivers finance and accounting services for a Spanish
Renowned Multinational Company, client from Accenture (Oil, Gas and Electricity Industry sector);
(3 weeks of direct trainning with the customer in Madrid)
- Team management and organization;
- Invoicing: registration and accounting of supplier invoices in SAP;
- Email inbox management (Outlook);
- Communication via telephone and email with the client in different languages (Spanish, English);
- Internal controls and reports;
- Training of new team members;
- Optimization: creation of guidelines and procedures manuals for the team;
- Tools daily used: SAP, Outlook, Excel, Word, SharePoint, PowerPoint, Skype for Business,
Workflow.

Administrative - Order Management (Order to Cash)
June 2013 – February 2017
- Order Management: entering purchase orders, invoice and shipping instructions in the system for a
Spanish Renowned Multinational Company, client from Accenture (Steel Industry sector);
- Team quality control;
- Support to the supervision;
- Communication via telephone, email and ticketing tool (Worflow) with the client in different languages
(Spanish, English, Portuguese);
- SLA's control and achievement;
- Training of new team members;
- Optimization: creation of guidelines and procedures manuals for the team as well as developing
action plans and mindset change for continuous improvement;
- Tools daily used: E-One (Oracle), AS400, Workflow (ticketing tool), SharePoint, Outlook, Excel,
Word, Skype for Business.
• November 2016 - January 2017 - Project in Poland:
- Order Management in a Shared Service Center: entering purchasing orders, shipping instructions,
invoicing and delivery notes in SAP for an Accenture project in Poland for a Switzerland Renowned
Multinational Company, one of the world's leading specialty chemical companies, client from
Accenture (during 3 months);
- Handling export Documentation: Certificates of Origin, Proforma Invoices, etc.;
- Communication via telephone, email and ticketing tool with the client in different languages (English,
Spanish, French);
- Tools daily used: SAP, Ticketing Tool, Outlook, Excel, Word, PowerPoint, Skype for Business.

European First Aid Course - 14 hours

- Social Sciences
- Investigation
- Heritage and Culture
- Museology
- History
- Archaeological interventions