Global digital marketing manager

Dan*** ***** (XX anos)
Group Consulting Director em Ortoplus
UDEMY
Residente fora de Portugal
Este candidato está disposto a se mudar
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Experiência
Group Consulting Director
Ortoplus
jan 2020 - dez 2020
• Strategic management for business units, products, and patients-based campaigns
• Best practices planning and design: optimization of operations and commercial effectiveness
• Market analysis, planning, strategy and commercial planning, communication planning, Omni-channel marketing campaigns, processes evaluation, readjustment, and SOPs implementation.
• Optimization of operations and commercial effectiveness
• Internationalization process

General Management consulting duties for Ortoplus, a specialized laboratory, founded in 1987 that diversifies its business in three main business divisions: Alineadent (focused on invisible orthodontics treatment for adults and teenagers), OrthoApnea (that currently manufactures a new intra-oral device especially indicated for the treatment of snoring and sleep apnoea syndrome that results in a remarkable improvement in the quality of patients’ lives), and 4D iMedical (a specialized center in planning, designing and printing all kinds of surgical solutions in order to make it easy to prepare and perform surgeries for medical professionals)
Omnichannel Sales & Marketing Sr. Executive
Gerson Lehrman Group
jul 2017 - Atualmente
• Design Thinking for pharmaceutical sales & medical-scientific communication: analysis, design, development, and implementation of strategic and operational challenges throughout customised, multichannel business models, for existing markets.
• Best Practices and roadmaps planning and design: Change Enablement / Management.
• Coordinate development of action plans to penetrate new markets through added-value content.
• Implementation and delivery (global-local, local-global roll out)
• Orchestrated customer engagement integrated to CRM
• Supporting Business Units, clinical projects, and product management to make better business decisions through market research insights, business intelligence (Qlikview/Tableau), and other interactions with Healthcare Professionals and KOLs.
Managing & Marketing Director
ESEMED
mar 2016 - dez 2019
• Customer acquisition
• Protocol Trainer & Institutional relations in Spain with United Kingdom, Latin America and Belarus
• Head of Physicians & Nurses for training Programs
• Head of Commercial, Promotional & Communication Plans
• Head International Relations
• Oversee vendors, IT strategy Team and Content development

ESEMED has a Business Unit focused on Healthcare & Tourism, and Medical Consulting, including training for pharmaceutical sales forces and medical marketing staff, being supported by a multidisciplinary team across different sectors in partnership with frontline companies services providers.
Global Multichannel Marketing & Sales Liaison
Novartis
abr 2014 - mar 2016
• Lead Novartis global digital sales & marketing Best Practices projects for global franchises for US, LATAM, AsPac, and EMEA CLM, medical content and scientific information, in order to optimize brand plans gaining commercial tactics efficiency and sales force effectiveness for both current and new markets.
• Oversee the strategy, design, development and production efforts, coordinating brand managers, IT, business analytics and CRM operations through the governance model to achieve the medical marketing goals through multichannel CLM and its integration into Veeva CRM.
• Lead a team of project managers to develop guidelines to ensure medical content delivery and implementation consistently, delivering high quality service, on time and to budget around CLM and eDetailing processes.
• Responsible for engaging internal customers (within global brand teams and brand teams at local/country level) in order to develop KPIs and dashboards across regions; advice and execute services within multichannel plans.
• Oversee the development of new channels and scientific content either via internal Novartis teams or via selected outsourced vendor partnerships.
• Oversee roadmaps and coordinate the efforts for cultural change management to implement new commercial models through multichannel CLM.
Sales & Market Intelligence Business Unit Manager
IMS (IQVIA)
abr 2010 - mar 2014
• Markets Insight & Product multichannel marketing strategies.
• Mirror Rep for sales force optimization.
• Targeting, Segmentation and Profiling for Pharmaceutical brands through cutting edge Hospital and Pharmacies Consulting: Segmentation and Targeting, roadmap and route to market.
• Customer Insight by customer centric approach to support Sales & Marketing through customized solutions based on Medical Scientific support, Market Research, Business Intelligence (Qlikview and dashboard tools), Team management (from regional to local level) and KPIs’ identification for CLM & CRM integration.
• Hospital marketing consultancy for Multichannel Approach: design, development and implementation of commercial plans for all stakeholders (Physicians’ content sharing platforms and working groups, attending to different profiles and goals, based on a wide range of added value services).
• KOLs, e-commerce, Business Clusters & Hospital Contracts/Agreements for implementation of company activities.
Marketing Manager
Bristol Myers-Squibb
mai 2009 - abr 2010
• Planning, Design and Implementation of cutting edge omnichannel Best Practices, Global-local plans, roadmaps, and centralised repository platform for European tools and programs
• Negotiation with vendors, development support, coordination, and implementation of brand plans and commercial tactics through multichannel programs at local level
• Coordination of project managers and consultants
• Business Core Team negotiations, Workshops and Sales Force/Marketers' Train the Trainers.
e-Marketing Manager
Merck Sharp & Dohme
jun 2007 - mai 2009
• Development and execution of new commercial model and service culture through multichannel planning/budgeting to implement omnichannel sales tactics
• Dashboard development, reporting, and IT support for the integration in the CRM, monitoring key business variables and cost savings analysis
• Multi-Channel marketing roadmaps and Tactical brand consistency management to implement global to local web strategy, adjusting local adoption and delivering feedback through key indicators depending on wide range of Markets Insights/Scenarios.
• Provide input to the European Team and brand managers: compliance, approval processes, strategic data management
Sales & Medical Marketing Director
Saludalia
jan 2004 - jun 2007
• Key Account Manager
• Strategic sales plan
• Clients & Sales Team Management
• Medical Marketing: QoL & Epidemiologic Studies
• Medical affairs, Clinical Trials, and Pharmacovigilance
• Budgeting & Project Management
• Multichannel platforms
• Marketing Campaigns
• New Technologies in Pharma Business
• Market Research
• Sales Force Training
• e-marketing:
- e-mail marketing
- e-detailing
- e-learning
- e-communities
- e-commerce
- Networking
• KOL Management
• Medical Associations Affairs
Medical Science Liaison & Product Manager
Biomedical Systems (IQVIA)
dez 2000 - dez 2003
• Planning, Development and Execution of Commercial Plans for CLINICAL TRIALS in public and private Hospitals,
• Clinical-focused Product Management, Clinical Research Organizations Services (Pharmacovigilance management and Physicians CRF follow up)
• Marketing and Medical support for PMs (Phase I-IV) & Product portfolio support through e-solutions
• Project Management for advertising campaigns, product launching campaigns, Meetings & events
• Key account manager
Clinical Trials Administrator (temporary)
GSK
jul 2000 - out 2000
• Management for Clinical trials, with agencies (CROs), institutions (AEM, Ethics Committees) and vendors
• Contract agreements with hospitals, principal investigators and KOLs.
Clinical Oncology Unit Fellow
San Raffaele Hospital
jan 1998 - jul 2000
• Research, diagnosis and management of neoplastic, haematologic disorders and breast cancer.
• Insight of multidisciplinary care of cancer therapy patients, particularly with respect to the interface between laboratory discovery and clinical care.
• Intensive program of didactic lectures, inter-disciplinary tumour boards, research seminars, and formal coursework.
• Disease-specific unit supported by a weekly inter-disciplinary tumour board attended by specialized faculty members from other departments, where patients are discussed in depth with review of pathologic and radiological data.
• Hypothesis-driven research project in a clinical, translational and basic science arena on EGF-R, Angiogenesis and Apoptosis.
Formação
Google Analytics
UDEMY
out 2020 - Atualmente
* Campaigns evaluation tools (Google Ads or Facebook Ads)
* Attribution and traffic sources
* Assisted conversions and calculated metrics
* Top conversion paths, Scopes
* Advanced custom topics: dimensions and metrics, alerts or reports, channel grouping and alerts
* Digital Channels Improvement
* Conversion Rate and Marketing ROI with AB Testing and Data Driven Decisions
* Create AB test, Redirect & Multivariate Tests for Digital Marketing, Landing Page & Conversion Rate Optimization (CRO)
Maritime Safety Affairs
Social Marine Institute (ISM), Spain
out 2020 - nov 2020
- First aid
- Survival at Sea
- Firefighting, Prevention and Extinction
- Safety at Work and Social Responsibilities
Marketing & Sales Management
ESIC: Business & Marketing School (Spain)
set 2001 - jun 2002
Master's degree in marketing and sales management
Biomedical Sciences
University of Central Lancashire (UK)
set 1993 - jun 1997
Molecular Biology & Medical Pathology
Idiomas
English - Excellent
Spanish - Native
Portuguese - Fluent
Italian - Intermediate
French - Basic
Informações Adicionais
Achievements in Global & Local Digital Solutions
Achievements in Global & Local Digital Solutions working at 3 main levels:

1.	Global Customer journey (e.g. Patient access to Healthcare professionals and specialists, treatment adherence, learning programmes)
2.	Digital Solutions for patients and specialists
a.	Educational
b.	Communication (working groups with KOLs as engagement point, expert pills…)
c.	Interactions between patietns and/or KAMs
d.	Medical Science Liaison activities through multichannel actions (e.g. Digital Clinical Trials) plus remote working CRAs
3.	Market access
a.	Pharmacoeconomic studies focused on the technological solutions impact (more profitable economic models and their implications on Healthcare areas. E.g. Digital Quality of Life studies)

Analysis, Planning and Design (roadmaps), Implementation (roll out across regions plus localization), Delivery, and Management (Global and local level) in the following areas:
PATIENTS FOCUSED PROJECTS:
1. Patients Associations: e.g. South European Campaign Management (Genzyme)
2. Practical guidelines: e.g. Mastectomized women handbooks (Schering Plough)
3. US & European Disease Awareness Campaign: e.g. Together We Can Prevail (Bristol Myers Squibb)

SPECIALISTS FOCUSED PROJECTS:
1.	Segmentation, Targeting & Profiling through new Channels of oncologists & Hemato-oncologists (Janssen)
2.	Working group Platform for Digestive System Specialists (Roche) 
3.	Market Access Consulting to increase Market Share in low success regions (GSK)
4.	Across Regions Continuous Medical Education: off line / on line Medical education programs, (AstraZeneca)
5.	Global Working Medical Communities and Webcast Platform (Novartis)
6.	Market Research in Anaemia, Breast Cancer, Leukemia, Lung Cancer treatments (Prostrakan, Abbott, Pfizer)

MEDICAL ASSOCIATIONS PROJECTS:
1.	Medical/Scientific Contents Management (several National Medical Associations platforms)
2.	White Books: (Urology, SCA)

MEDICAL MARKETING SUPPORT:
1. Launch of MEPACT - Osteosarcoma (Takeda)
2. European Physicians microsegmentation and e-profiling (Merck Sharp & Dhome)
3. Lung Cancer Sales Force Visual Aids’ Planning, Design and Development (Lilly European solution)
4. Impact Budget Model for Market Access (new channels’ planning, design and development)