Gc&e sales executive

Dul*** ***** (XX anos)
GC&E SALES EXECUTIVE em HILTON MADRID AIRPORT
UNIVERSITY OF ALGARVE
Olhão,
Faro
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Experiência
GC&E SALES EXECUTIVE
HILTON MADRID AIRPORT
jan 2019 - mar 2020
* Receiving inquiries, checking availability and preparing personalized proposals. 
* Negotiation, contracting and planning of events (sports, social, corporate) 
* Arrange and carry out Hotel show rounds 
* Ensure the complete administration and execution of all planned events
GC&E SALES EXECUTIVE
DOUBLETREE BY HILTON LONDON DOCKLANDS RIVERSIDE
nov 2017 - dez 2018
* Arrange and carry out Hotel show rounds 
* Ensure the complete administration and execution of all planned events (focus on social events) 
* Focus on a consistently executed up-selling approach 
* Build strong relationships with customers to fully understand their needs
 
FRONT OFFICE SUPERVISOR
DOUBLETREE BY HILTON LONDON DOCKLANDS RIVERSIDE
abr 2017 - out 2017
* Performance management 
* Recruitment 
* Training of team members 
* Creating the New Starter's Manual
 
RECEPTIONIST
DOUBLETREE BY HILTON LONDON DOCKLANDS RIVERSIDE
nov 2016 - mar 2017
* Processing Check-in /Check-out 
* Processing telephone calls switchboard, e-mail communications and walk-in reservations.  
* Resolving service-related problems in a timely manner. 
* Creating New Starter's Manual
 
RECEPTIONIST
SYDNEY HOTEL LONDON VICTORIA
nov 2015 - out 2016
* Processing Check-in /Check-out 
* Processing telephone calls switchboard, e-mail communications and walk-in reservations.  
* Resolving service-related problems in a timely manner. 
* Creating New Starter's Manual
 
Formação
TOURISM
UNIVERSITY OF ALGARVE
set 2012 - mai 2015

          
        
Idiomas
Portuguese - Native
English - Advanced
Spanish - Advanced
French - Basic