Business analyst

And*** ***** (XX anos)
Global Solutions Consultant em NielsenIQ
School of Communication and Media Studies
Oeiras,
Lisboa
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Experiência
Global Solutions Consultant
NielsenIQ
abr 2019 - Atualmente
- Responsible for the design and specifications of solutions for several clients, covering data and reporting
- Manage the operational contacts and regular meetings with our clients and independently respond to clients’ delivery
related queries and providing consumer insights
- Subject matter experts that work directly with Global Solutions Partners, Clients, and Data Factory
- Hold responsibility for agreed client action plans and ensure internal stakeholder engagement to achieve those
- Independently coordinating database refreshes, new setups, change requests, and managing stakeholders and issues
through to resolution for allocated areas (i.e. countries/categories)
- Own coordination of production activities with our offshore partners

Main clients at the moment:
- Intersnack
- Upfield
- Mars
GLOBAL CLIENT LIAISON - CONTENT DESIGN
Nielsen
jan 2019 - mar 2019
- Full understanding of all categories’ definitions
- Support with all countries’ analysis & client presentations before Production Order
- Manage weekly meetings with countries to support all DB building, ensuring data harmonization
- Validation of all DBs making sure all global rules and harmonization was followed
- Work closely with Client Service before Client sign off
- Manage all countries’ deliveries, contractual annual updates, and client calendar
- Ensure change request triage and query management

« Content Design Focus »
The first stage of the projects' process.
- Responsible to understand the client's needs
- Results of the study are aligned with the Client to finalize the projects' content documentation
- Participates in the pre-sales process
CATEGORY OWNER
Nielsen
abr 2018 - dez 2018
- Responsible for Categories quality, improving global coding
QUALITY CONTROL ANALYST
Nielsen
set 2016 - abr 2018
- Operate within the Quality Control organization as an analyst to verify, oversee, quantify, and validate all content
aspects of global categories including Data, Process, and Metrics;
- Follow standards and methods of inspection and evaluation of Global Content;
- Ensure content meets internal & external standards and ensure that properties are subjected to appropriate QC
processes;
- Provide feedback on found issues to ensure learning curve and improve 1st-time right coding
HARMONIZATION EXPERT
Nielsen
fev 2015 - ago 2016
- Responsible for the harmonization of global coding of products;
- Analyze and align the quality of Global Coding characteristics
CRM ASSISTANT
Grupo Arié
ago 2013 - ago 2014
- Client's Databases updates;
- Sending communication to the database of each client of the Group;
- Management of Facebook pages;
- Preparation of CRM plans;
- Realization of partnerships;
- Update of the sell-ins and sell-outs map of the group
MARKETING TRAINEE
Sephora Portugal
jun 2012 - mai 2013
- Assistance to the person in charge of the Offering Pole;
- Assistance to the person in charge of the Sephora brand and Exclusive brands;
- Elaboration of merchandising plans for the stores according to the launch of new lines and products of the exclusive
brands and Sephora;
- Contact with suppliers
- Quarterly preparation of the assistance plan for the various brands in Sephora stores;
- Weekly sales report for the previous week.
SPECIALIZED OPERATOR / SUPERVISOR
Continente Hipermercados, S.A.
nov 2006 - out 2016
- Supervision of checkout's team
- Handling of operator's funds
- Counting of the store's safe
- Customer service
- Registration of products
- Receipt / purchase liquidity
Formação
BACHELOR'S DEGREE IN PUBLIC RELATIONS AND CORPORATE COMMUNICATION
School of Communication and Media Studies
set 2008 - dez 2011

          
        
Idiomas
Portuguese - Mother tongue
English - C2
Spanish - A2
Informações Adicionais
Digital Skills
Microsoft Office: Word, Excel, Access, PowerPoint, Outlook. Social Media Management (Facebook, Twitter, Linkedin,
YouTube, Instagram) Video Conferencing (Zoom Skype Google Hangout) G-Suite Google (Google Classroom,
Google Meet, Google Docs, Google Forms, etc.) Google Suite (Gmail, Google Drive, Google Slide, Google Sheets,
Google Docs, Google Forms, Google) Internet user Micro Strategy Salesforce Lightning Project Drafting and
Reporting CRM Tools Answers Desktop Nielsen Answers
Organisational skills
- Decision-making
- Research and analytical skills
- Team-work oriented
- Responsibility
- Critical thinking
- Analytical skills
- Resiliency
- Conflict resolution
- Creativity
- Reliability
- Organizational and planning skills
- Flexibility
- Time Management
- Ability to Work Under Pressure
Communication and interpersonal skills
- Strong communication skills
- Written and Verbal skills
- Dynamic communication skills
- Learning ability
- Good listener and communicator
- Cohesion and clarity
- Quick adaptation to a new environment
- Empathic listener