EMPREGO GUEST SERVICES SUPERVISOR SINTRA, LISBOA

Job number job category rooms & guest services operations location penha longa resort, estrada da lagoa azul linho, sintra, portugal, portugal view on map schedule...

At more than 100 award-winning properties worldwide, the ritz-carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us...

• sets a positive example for guest relations... • responds to and handles guest problems and complaints... • assists in the use of a guest information tracking...

• handles guest problems and complaints... • displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for...

Process all guest requests and relay messages... notify loss prevention/security of any guest reports of theft... job number job category rooms & guest services...

• sets a positive example for guest relations... • takes proactive approaches when dealing with guest concerns... • reviews comment cards and guest satisfaction...

Candidate profile    education and experience • high school diploma or ged; 2 years experience in the sales and marketing, guest services, front desk, or related...

• handles guest problems and complaints... • sets a positive example for guest relations... works to continually improve guest and employee satisfaction while maintaining...

Answer, record, and process all guest calls, messages, requests, questions, or concerns... job number job category rooms & guest services operations location penha...

Respond to guest requests for special arrangements or services... maintain lines of communication with golf shop to ensure efficiency of course operations and guest...