EMPREGO GUEST SERVICE MANAGER OCEAN SINTRA, LISBOA

• supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience...

• strives to improve service performance... • communicates to chef and restaurant manager any issues regarding food quality and service levels...

Move up and down stairs and/or service ramps... as part of our team, you will learn and exemplify the gold standards, such as our employee promise, credo and our...

Set tables according to type of event and service standards... present physical and accurate check to guest and process payment... welcome and acknowledge all guests...

Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc...

Answer, record, and process all guest calls, messages, requests, questions, or concerns...   follow all company safety and security policies and procedures; report...

Answer guest questions or concerns regarding the origin, vintage, and style of various wines... move over sloping, uneven, or slippery surfaces as well as up and...

As part of our team, you will learn and exemplify the gold standards, such as our employee promise, credo and our service values... ensure place settings are appropriate...

Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps... welcome and acknowledge all guests according to company standards...

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs... as part of our team, you will learn and exemplify...

As part of our team, you will learn and exemplify the gold standards, such as our employee promise, credo and our service values...   every day, we set the standard...