EMPREGO SERVICE MANAGER AND CONTROLLER PORTO, PORTO

Deliver high quality and ensure stable operations... we ultimately believe in unleashing all talent and creating a better and more equitable world...

• proven project and program management skills and client influencing and relationship building skills... • analytical and problem-solving skills...

) validate and prepare detailed designs, technical specifications, rfp's...   about edp: as a socially responsible company, we incorporate the principles of diversity...

Soft skills: rigor and accuracy; ability to analyse, summarise and report; critical thinking, flexible and problem solving; personal commitment and team spirit;...

You assess service performance and recommend, justify and implement improvements...   you support the senior operations manager to manage and optimise contracts...

You establish and monitor service level agreements, key performance indicators (kpis), and metrics to measure and improve the performance and quality of it project...

* maintain release documentation and manage key information such as build and release procedures, dependencies, and notification lists... * analysing risks and resolving...

Setup proactive service plan and conduct regular service review meetings with clients (operational and strategic topics)... knowledge of it trends, their impact...

* organisational and problem-solving skills... * developing employee and customer relationships and taking the time to understand the wider needs and implications...

With over 480 employees and 6 working languages, we are a multicultural and a diverse team, operating in porto and lisbon, portugal... if your profile and motivations...

Document and report engagement status, and manage internal sap stakeholders... comprehension of principles and methodologies related to cloud service delivery...

You will manage and increase the sales and operational performance of our european boutique partnerships across uk, middle east and eastern europe...

Free fruit, coffee and beverages and vendor machines... tailoring services to suit customer’s needs (fact finding and objection handling) handling customer complaints...