EMPREGO CUSTOMER SERVICE COORDINATOR UK PORTO, PORTO

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

· strong strategic and customer focus... · create and improve of relevant customer metrics... · create culture and processes to support business achievements and...

service management you supervise daily it service to users in the european region working with the available service analysts and 3 rd parties...

customer care and account management proactively manage customers post-sales according to departmental and national standards... o que procura nos candidatos role...

* handle standard & complex inquiries & support through ticket service or via phone (if required) to employees, hr, finance and third parties...

Infrastructure service management: the senior infrastructure specialist is responsible for ensuring that appropriate service is provided to the business...