EMPREGO B2B GOOGLE CUSTOMER SUPPORT PORTO, PORTO

• display calm conviction, confidence, and empathy when handling customer escalations... • minimum 1 year of customer service experience, contact center experience...

The purpose of this role is to support our global operations hub by acting as a helpdesk giving support and doing administration for internal customers (employees)...

You report to the vp customer success and closely interact with all teams of the factorypal organization, which deliver our saas solution to the customer as well...

customer consultations on api integrations... they have a cloud marketplace b2b platform... randstad is recruiting a it support expert level 3, for direct integration...

Occasionally support sales teams with technical demos... who are we looking for? a senior candidate with experience in the implementation of b2b saas systems...

* experience working with tools such as google bigquery is a plus... * a proven track record of delivering analytics implementation projects for b2c and/or b2b organisations...

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, crm, cx, data, production, and technology...