EMPREGO CUSTOMER RESOLUTIONS MANAGER LOURES, LISBOA

Assure that all tms of the team have suitable training in order to guarantee the best possible support to the customer (internal and external)...

Promote the importance of management through the applicability of lean tools and others considered relevant for the area objectives... fluency in english and portuguese...

Ensure proactive and transparent communication internally and with the customer... maximizing financial performance and optimizing customer satisfaction are central...

Act as a delegate of the lead process engineer and takes an active role liaising with hovione and customer project teams... updates the line manager and the team...