EMPREGO SERVICE OPERATIONS LEAD CORE LISBOA, LISBOA

You are responsible for and own the delivery of service and service metrics to client as per contractual agreement, while managing all aspects of the team’s strategy...

• responsibility and ownership for the delivery of service and service metrics to client... you are responsible for and own the delivery of service and service metrics...

Job type: full-time job location: lisbon workplace: remotewe are recruiting a team lead (f/m/d) to join our client’s operation in lisbon...

We are looking for an it service management lead to join the team of our client u a reference company in the financial services sector... com/portugal/compromisso-social/...

Job description summary of position and objectives: his/her overall objectives are to setup and lead the support & operations team including incident, change management...

We are now looking for user support model lead to join our team! what you'll do: * utilising service model best practice, the user support model lead will design...

• run regular operational reviews with internal and external suppliers to track service delivery to identify improvement opportunities and guarantee slas...

Creativity focused on service improvement opportunities... responsibility and ownership for the delivery of service and service metrics to client... main responsibilities/accountabilities...

Run regular operational reviews with internal and external suppliers to track service delivery to identify improvement opportunities and guarantee slas...

The team lead role is mainly responsible for leading, coaching, and supervising a team of customer support agents (l1) and senior customer support agents (senior...