EMPREGO GREEK COMMERCE CUSTOMER SUPPORT LISBOA, LISBOA

* provide initial support and attempt to resolve incidents at the first point of contact, leveraging knowledge bases, standard operating procedures, and troubleshooting...

* provide first-level technical support and excellent customer service through various channels (phone, email and jira service desk/itsm tools)...

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, crm, cx, data, production, and technology...

You will perform daily support and maintenance, work with the functional team to develop solutions in servicenow csm, and coordinate support and development efforts...

Collaborative & customer oriented... showcasing excellent customer service engagement & enthusiasm  passionate & self-driven...   as a goodyear solution architect...

Merkle’s expertise has earned recognition as a “leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design...

You will support the business by proposing and implementing improvements to our control environments including internal compliance and jsox requirements...

Merkle's expertise has earned recognition as a "leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design...

Years relevant experience, preferably in commerce and/or customer service and logistics controlling / multinational corporation, fmcg... the choice is yours...

With a primary emphasis on natural language processing (nlp) and cloud-based solutions, you will collaborate with cross-functional teams to develop and deploy machine...