EMPREGO ENTERPRISE INCIDENT PROBLEM MANAGEMENT LISBOA, LISBOA

You will own the change management process for development and operations... how can you help us? as a change & incident manager you will be providing major incident...

* this position plays a mission critical role in service operations: incident management, problem management, change management and major events planning...

* good interpersonal and organizational skills * demonstrated problem solving, facilitation and business skills... essential skills & experience: * knowledgeable...

Confer with the stakeholder community on problem determination...   working experience in outsystems architecture design and complex enterprise application development...

Confer with stakeholder community on problem determination... the architect uses knowledge of technology and methodology tools, infrastructure, work processes, regulations...

Your primary accountability is ensuring accordance of the service management and request management process with servicenow platform development strategy and ensuring...

Advise the accountable business management of the unit, in all it service & solution management related issues... •may optimize it service management frameworks...

Make sure problem management process is triggered when needed and rca is provided within sla target... communicate or delegate the communication to the opcos in...

Fluent in english; what do we have to offer you? health insurance; feedback&coffee – the system that includes aubay’s performance management cycle, with regular...

The candidate should have strong project management and agile framework experience... we maintain the bose data lake as a single source of truth for enterprise data...

* participate in monitoring-driven incident and problem management processes, including debugging, mitigation, and root-cause analysis... * experience writing structured...

You will understand and document the current state business processes relating to analytics problem statements and understand the end-to-end user journey...

Re-instate services as soon as possible whenever an incident occurs problem management identify recurring issues and service request and define action plans to reduce...

Essential skills/experience: * ability to think analytically and effectively problem solves using creative solutions * practical and proven experience providing...

Responsabilities: technical support of all the environments hosting the companie's applications, both locally developed and third parties internally hosted ensuring...

Contribute to solve incident and find out the root cause... coordinate the change management for all the applications in scope... maintaining a proper coverage...

Develop and refine automation playbooks within the soar platform, streamlining incident response processes... collaborating closely with analysts and the broader...

What you will do: management, maintenance and monitoring the regional network (waf, lb, routers, firewalls, switches); working with central teams in incident/problem...

Merkle's expertise has earned recognition as a "leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design...

Experience with design, development and deployment of enterprise level sharepoint portals using scripting tools (powershell)... feedback&coffee – the system that...