TECHNICAL SUPPORT SPECIALIST (JAVASCRIPT)
Descrição da oferta de emprego
In a world where many companies see employees as just numbers, we at HumanIT take a different approach.
We celebrate the power of humans every day, fostering a remarkable team of individuals who bring their unique talents, expertise, and passion to the table.
At HumanIT, our focus is on helping you find the job you've been searching for.
We specialize in international opportunities, whether you're seeking Direct Hiring positions or interested in Consulting opportunities, we're here to support you every step of the way! We are currently partnering with a leading software company to expand their team in Lisbon.
We are looking for a proactive and enthusiastic Technical Support Specialist to join their growing team and help ensure smooth client experiences.
Main Tasks.
• Provide timely and effective technical support to clients using the integration solutions.
• Diagnose and resolve technical issues, escalating to higher levels when necessary.
• Collaborate with the support team to enhance support processes and identify recurring issues.
• Utilize JavaScript for troubleshooting tasks or minor customizations.
• Support enterprise-level B2B clients, ensuring high-quality service and resolution of issues.
Skills.
• Basic understanding of technical support practices and customer service.
• Some familiarity with JavaScript (personal projects or coursework are welcome).
• Strong communication and problem-solving abilities.
• Willingness to learn and adapt quickly within a dynamic environment.
• Experience with consultancy in HR, ERP, or Payroll systems is a plus.
• Familiarity with web development concepts, APIs, or cloud platforms is advantageous.
• Experience with support ticketing systems or similar tools is desirable.
This role is ideal for candidates with experience in enterprise and B2B support who are looking to grow their technical skills, especially in JavaScript.
It’s also a great fit for individuals who enjoy problem-solving and troubleshooting but may not want to become full-time developers.
As Humans, we are focused on giving you different perks and better ones such as.
- An extra salary per year (15˚ month).
- Budget for your personal improvement such as Training.
- Health insurance because we got your back.
- Vacations that increase, year after year.
- Mobility Program (We’ll explain it to you later, hahahaha).
Ready to Elevate Your Expertise? Send us your CV and we will gladly see it and give you feedback! HumanIT is an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.
Detalhes da oferta
- HumanIT Digital Consulting
- Indeterminado
- 05/04/2025
- 04/07/2025
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