QUALITY ANALYST CONTENT MODERATION PROJECT
Descrição da oferta de emprego
The successful employee will be responsible for the quality control as well as for coming up with strategies ideas which can help reviewers find a reference point in the business process and maintain the quality assurance standards.
Position.
Quality Analyst Location.
Lisbon Portugal (onsite) Employment type.
Fulltime DUTIES AND RESPONSIBILITIES.
Conduct quality audits among Content Moderating teams Work closely with internal stakeholders to aggregate prioritize and report top issues impacting decision accuracy for its market and workflow As new Content Policies are developed and prototyped provide details to local teams around the impact of the policy change on the teams current work Deliver onspot training to reviewers as well as refresher trainings on existing policies Audit decision accuracy to ensure consistency and alignment with standards and policies Manage investigations on escalations of inaccurate decisions to understand the root cause Coach agents on the audit findings and market knowledge alignment Able to adapt quickly to changes in workflow Analyze and identify content that is not in compliance with requirements Recognize trends and patterns and raise it to the product team Assure accuracy of audits and alignments across QAs Use market specific knowledge and insights to spot and scope solutions to improve the support of user community REQUIREMENTS.
Native/nearly native German language B2 English 1 year of experience within an audit or quality environment performing quality control analysis is needed Ability to work independently Good reading and orals skills in the required language with understanding of local culture Comfortable communicating with all levels of management Excellent communication (verbal and written) in English including the ability to clearly communicate in a dynamic environment across all levels Understanding of the social space (trends influencers engagement things to be cautious of etc.) Be organized and able to manage time and tasks efficiently Strong attention to detail and a desire to deliver accurately efficiently and to a high standard Have a neutral mindset towards different content that needs classification regardless of the content itself Resultoriented selfmotivated independent and inquisitive Able to thrive in a fastpaced and teamoriented environment Understanding of business processes and improvement methods Understanding of departmental policies and procedures Interested in social media and current events OFFER.
Excellent remuneration package with extra yearly performance bonus Work for 8 hours a day 5 times a week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday Health Insurance and Life Insurance with a Family Plan (Spouse/legal partner and children) 2 month training agreement 1 year fulltime contracts with 30 days probation Meal allowance 763 EUR net/day Relocation allowance and assistance with finding a place and bureaucracy Dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential Transportation allowance Remote Work.
No
Detalhes da oferta
- Recruitment Apple Lovers
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
Our client is looking for a german or dutch video content analyst to join their growing team in lisbon – portugal... do you love social media? are you a fan of vlogging or constantly looking to videos to help solve your challenges? if the answer is yes, then you must start your career with a global company......
Our client is looking for a dutch video content analyst to join their growing team in lisbon – portugal... do you love social media? are you a fan of vlogging or constantly looking to videos to help solve your challenges? if theanswer is yes, then you must start your career with a global company working......
Our client is looking for a german video content analyst to join their growing team in lisbon – portugal... do you love social media? are you a fan of vlogging or constantly looking to videos to help solve your challenges? if theanswer is yes, then you must start your career with a global company working......
Your day to day: review user flagging reports regarding website content understand and remain up-to-date with client’s policies and guidelines analyze and identify content that is not in compliance with requirements and flag it for action in a timely manner review the reported content within......
Start: asap duties and responsibilities: review user reports regarding website content daily content compliance monitoring and corrective measures application make well-balanced decisions and help resolve inquiries to defined policies and procedures propose solutions to improve the support of user community......
We are recruiting a content moderator (m/f/d) for the german market, for one of the largest social media platforms... your day to day: • reviewing online videos/content/complaints/legal notices received from the end customer on any incorrect decisions taken related to their copyright work/material •......
We are looking for a project manager with the following requirements: requisitos do trabalho • more than 2 years experience in it project management... net core, sql server or outsystems;• mastery of project management methodologies and tools;• more than 1 year experience in project management for public......
Starts: 21st november or 5 th december tasks: · review user reports regarding video content on a streaming platform review sensitive content, sometimes involving graphic or disturbing subject matter audit and update content maintain broad knowledge of client products and/or services make well-balanced......
Join a leading outsourcing company specializing in providing top-notch customer/technical support and content moderation services and become an integral part of our team of experts! responsibilities: screens user-generated content for online platforms including text, images, video, and more; reviewing......
Review graphic content that has been received from users to ensure that it complies with the community guidelines review, classify and / or eliminate highly sensitive content comply with instructions, procedures related and complementary to the role comply with corporate confidentiality policies and......