KUNDENSERVICE - SOCIAL MEDIA - DEUTSCHSPRACHIG - REMOTE WORK
Descrição da oferta de emprego
Are you looking for an exciting opportunity to work in sunny Portugal?
Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts!
No Experience Needed - Training provided
Remote in Portugal
What you will be doing:
Processing enquiries from new and existing customers (small and medium-sized businesses) by phone, email and live chat;
Outbound callbacks by phone and proactive contacting of all customers who have previously contacted Facebook customer service via other channels (chat or email) - no sales.
Supporting customers after they have independently purchased services on Facebook, as well as on Instagram and WhatsApp;
Handling payment and billing issues (billing issues);
Independently and proactively finding solutions, with the help of the constantly available knowledge base;
Requirements:
Fluency in German (must be C1)
Communicative level of English language (B2)
Ability to communicate clearly and effectively
What we offer:
Working hours: Full time contract (40h per week = 5 working days; 8h a day)
Monday to Sunday - Rotating Shifts
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
Salary: 1398 gross month + 100 performance bonus
FOR INTERNATIONAL CANDIDATES:
Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your initial flight expenses after 9 months of successful integration;
Yearly complementary two-way flight ticket back to your home country (within the EU);
Accommodation in one of our companys shared apartments;
Free Portuguese lessons, sports activities, cooking lessons and much more!!
Note: When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments We might share your CV details directly with our client for the purpose of recruitment.
Detalhes da oferta
- Em todo Portugal
- Indeterminado - Indeterminado
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 09/06/2023
- 28/05/2024
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
Are you looking for an exciting opportunity to work in sunny portugal?are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?join a leading outsourcing company that specializes in providing customer/technical support and content......
Our offerexcellent work opportunity in a dynamic leading multinational company;stable work and career progression;investment in training and personal development;health insurance since day one in the company... your profilenative level of written and verbal communication skills in hebrew (mandatory)......
Requisitos do trabalho c1 german level, b2 english level written and spoken 6 months of experience in relevant field is preferred ability to cover weekly shift rotation including occassional nights and weekends tolerance to sensitive content in videos strong computer skills customer service-orientation......
Are you looking for an exciting opportunity to work in sunny portugal?are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?join a leading outsourcing company that specializes in providing customer/technical support and content......
Your profilenative level of written and verbal communication skills in polish (mandatory);natural fast learner so you can develop your skills within a short period of time;fluency in english (minimum level b2);empathic; motivated and with a positive attitude;attention to detail; experience in dealing......
Czy nasz zespół w lizbonie poszukujemy pracowników mówiących po francusku i języku angielskim, którzy będą reagować na naszych klientów (czat w mediach społecznościowych, e-maile, a następnie rozmowy telefoniczne) projekt rozpoczyna się 15... nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia!......
Nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 6... udzielaj danych i aktualnych odpowiedzi na zapytania klientów... ' nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii mówisz ojczysto po niemiecku (c2) mówisz......
You can work from anywhere in portugal, i... fully remote from home! your responsibilities on the daily basis:- help clients solve problems in dutch (min... c1)- no english skills needed!- providing clients with the necessary information- support for a certain number of customers assigned by phone, email......