IT LEARNING MANAGER (WITH ENGLISH AND GERMAN)
Descrição da oferta de emprego
In , Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries.
Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal and Serbia.
Also in , we were certified as a Great Place to Work©.
In Portugal, we partner with over 120 clients and a team of over 500 people, working in projects for industries as diverse as banking, insurance, transportation, aviation, energy, and telecom.
Headquarters of the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.
Job Description Main Activities.
Creation of learning/development programs for employees, from planning to deployment and reporting to management; Production of learning materials in English (manuals, presentations, flyers, etc.); Adaptation and translation of learning materials – from English to German; Coordination and production of virtual learning events via Microsoft Teams (masterclasses, webinars, Q&A, and individual guidance sessions), including the planning of tasks, resources, dependencies, and tracking of activities; Training and support (not technical) of employees to drive the successful adoption of applications and technologies; Collect feedback and input from employees; Monitoring and reviewing the progress of trainees through questionnaires and discussions; Collaboration with stakeholders all around the world, to capture methodologies and trends that can be reused; Answer training requests and manage requester needs for high service satisfaction.
Qualifications Requirements.
Great PowerPoint presentation design skills; Native-speaker level command of English and German with excellent presentation, writing and translation skills; A minimum of 1-3 years of experience in a teaching position; Knowledge and enthusiasm about Microsoft 365 apps; Impressive communication and presentation skills; Good time-keeping skills and the ability to multitask to effectively manage training schedules; Understanding of and passion for technology; Ability to translate technology into user benefits with a user-centric approach; Ability to work effectively across a global multicultural and multilingual team; Ability to communicate effectively to all IT end-user levels; Strategic and out-of-the-box thinking; Curiosity with experimentation and hands-on approach, eager to learn and develop soft skills, easy going and able to relate to and interact with a diverse and global team; Team player and proactive, with initiative and the ability to offer new ideas; Interpersonal skills that enable you to work with people at all levels of an organization, motivate others, and change people's attitudes when necessary.
I'm interested I'm interested Privacy Policy
Detalhes da oferta
- Alter Solutions
- 01/04/2024
- 30/06/2024
Did you know? fujitsu is the world's fifth-largest it services provider and no... requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact......
Did you know? fujitsu is the world's fifth-largest it services provider and no... requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact......
! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance......
Customer orders related to customer reservations, orders and purchases... requisitos do trabalho requirements - mandatory to detain b1/b2 in english (subject to the cambridge test); - german c1... we act on a framework of transparency, responsibility and respect... our commitment and involvement, together......
Firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 8... polityka zmieniania, aktualizująca szczegóły płatności zgłaszaj......
Nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja: wschód – lizbona solidny: wiodąca platforma oszustwom płatniczym dla dużej firmy na całym świecie... kontakt telefoniczny i/lub e-mailowy ze stronami odbierającymi i rejestrującymi w celu sprawdzenia ich informacji o płatnościach......
Nie musisz mieć wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 6... do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje......
Nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 6... udzielaj danych i aktualnych odpowiedzi na zapytania klientów... ' nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii mówisz ojczysto po niemiecku (c2) mówisz......
Did you know? fujitsu is the world's fifth-largest it services provider and no... requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first......