INSULET - DUTCH CUSTOMER SERVICE
Descrição da oferta de emprego
Immerse yourself in the unique work atmosphere while relishing Portugals rich history landscapes and cuisine during this exciting career change.
Explore the opportunities we have available now and let the adventure begin where work and cultural discovery seamlessly intertwine.
Your next exciting chapter awaits in Portugal! We are looking for a candidate to join the team as a Insulet Customer Representative for our client.
Insulet was founded in headquartered in Massachusetts and used by more than people worldwide.
Insulet is an innovative medical device company dedicated to making the lives of people with diabetes and other conditions easier through the use of its Omnipod product platform.
Together with your colleagues you will be ensuring a highly professional courteous and empathetic customer service via phone and email.
Your main missions will be Respond to inbound calls and customer inquiries regarding Insulet products to ensure questions are answered and orders placed timely.
Request and collect updated documentation required by the customers payer complete order entry and coordination of product shipment to customers.
Answer phone inquiries and provide support and direction to customers and resolve customers issues in a timely and empathetic manner.
Ensure all patient documents are on file as required to assure regulatory requirements and payer requirements are met.
Collaborate with internal and external entities to assist our customers in obtaining products.
Encourage customer compliance with product utilization Our ideal candidate is A natural team player we believe in supporting and developing our people Someone who loves to give and receive fantastic customer service we want you to treat every call or email or social media post as an opportunity to delight our customers Required skills Native level of Dutch Working proficiency in English Excellent communication skills Problem solving Sense of responsibility Benefits Excellent benefits package Multilingual and excellent work environment to provide the customer service Extensive training Internal employee incentives Location Lisbon Portugal
Detalhes da oferta
- Recruit4Work SL
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
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