EXTRACURRICULAR INTERNSHIP - (COMPANY NAME) EMPLOYEE EXPERIENCE PLATFORM (F/M/DIV.)

Descripción del puesto.
Company Description.
At (COMPANY NAME), we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives.
Our promise to our associates is rock-solid.
we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference.
As a leader in the Internet of Things, (COMPANY NAME) offers innovative solutions for smart homes and cities and connected industry and mobility.
130 years after Robert (COMPANY NAME) founded (COMPANY NAME) with the first low-voltage magnet, employees around the world have helped create trends in innovation and connectivity.
(COMPANY NAME) is represented in Portugal by three divisions of the Group.
Our industrial units are located in Aveiro, Braga and Ovar.
From these locations we develop and produce ""Invented for life"" technology with a purpose.
to improve life quality of people through innovative and sparkly products.
In Lisbon is located our headquarters where a specialized team works in the areas of sales, commercial and marketing and shared services of Human Resources for all Europe.
(COMPANY NAME) Service Solutions Division offers innovative solutions for ""Business Process Outsourcing"" for business processes and complex services.
We work all over the world, in over 30 languages and 15 countries.
We are focused on development and implementation of holistic and innovative solutions in areas as mobility, buildings and Customer Interaction as well as services related to internal processes (COMPANY NAME), directed especially to the Accounting departments, Human Resources, Indirect Purchasing, Marketing and Logistics.
(COMPANY NAME)'s Human Resources Office for Europe (HRS-EU) is located in Lisbon, Portugal.
It is the first international HR service at (COMPANY NAME) and provides administrative support in this area.
Job Description.
Your contribution to something big Our HR IT department cooperates closely with the central department located in Germany, to keep the HR IT systems of (COMPANY NAME) running and up to date.
Our Impact team is looking for a Qualtrics Intern to join our dynamic and multicultural Global Business Services organization in Lisbon, assuming the following responsibilities.
* Assist in Change Request related tasks for Employee Experience; * Organize and moderate meetings/workshops; * Support with tracking tools (Jira) keeping it up to date with applicable documentation and latest status; * Maintain document management systems like SharePoint, Confluence, MS teams and its different resources; * Support with organization of Incident management (tickets and categorization); * Work closely with Project manager and Global Application Specialist to support in defining measures for project´s each element's success; * Understand Qualtrics dashboard to support with set-up /QStats/ Analysis in Reports; * Track all reports generated and dashboards provided for trend analysis and continuous improvement initiatives; * Support all Admin tasks.
Qualifications.
* Degree in Information Systems, Analytics, Statistics, or related fields; * Good understanding about SAP Qualtrics, Power BI, Power Query, DAX, and SQL Databases; * High proficiency in Microsoft Office (PowerPoint, Outlook, Excel, OneNote, etc.).
e.
., create visual appealing presentations, prepare spreadsheets, etc; * Pro-active, independent, good time-management & organizational skills, detail oriented, able to prioritize; * Team-player with strong communication and marketing skills who enjoys working with a very diverse and multi-disciplinary team (both on-site and virtual); * High level for customer-service orientation and Global Team set Up; * Analytical and problem-solving mindset; * Flexibility and resiliency to adapt to a growing and fast-changing work environment; * Ability to adapt to given processes and willingness to learn new skills; * Language-Skills.
outstanding verbal and written communication skills in English (German is a plus)