E-COMMERCE SUPPORT IN LISBON, PORTUGAL (ITALIAN SPEAKER)
Descrição da oferta de emprego
Your responsibilities and impact working as a E-commerce support will be.
Reviewing various types of content (videos, images, text, and audio) in accordance with policies.
Identify and address root causes of reported issues promptly, ensuring excellent service and summarizing Q&A in the knowledge management tool.
Promptly escalate critical/high-risk cases to the appropriate authority for resolution.
Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
Ensuring user and brand safety through effective content moderation practices.
Skills, qualifications and interests you need to succeed in this role.
A native-level proficiency in Italian and a minimum C1 level of English A valid Portuguese work permit (required) or a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract.
Unfixed term contract, 30 days probation period Start date in May or June Working hours.
full time (40h/week), 24/7 Salary conditions.
€ gross/month + performance bonus 120 € from 4th full month + 7€ meal voucher/ day Health insurance from the beginning Paid professional training Fun and engaging company-wide initiatives Excellent work culture For international candidates.
Reimbursement of your initial flight expenses after 3 months Up to euros for accommodation per month for 3 months (Reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities https://www.
luselection.
om/jobs or send us your CV to be considered for other projects or future opportunities!
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 03/05/2024
- 01/08/2024
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