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E-COMMERCE SUPPORT IN LISBON (ITALIAN SPEAKER)

Descrição da oferta de emprego

Description: Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as an E-commerce Support. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a E-commerce support will be:Reviewing various types of content (videos, images, text, and audio) in accordance with policies.Identify and address root causes of reported issues promptly, ensuring excellent service and summarizing Q&A in the knowledge management tool.Promptly escalate critical/high-risk cases to the appropriate authority for resolution.Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.Ensuring user and brand safety through effective content moderation practices. Requirements: Skills, qualifications and interests you need to succeed in this role:A native-level proficiency in Italian and a minimum C1 level of EnglishA valid Portuguese work permit (required) or a nationality that allows you to work in an EU-countryLiving in or willing to relocate to Lisbon for an international career and life experienceKeeping up-to-date with social media trends and practicesMotivation and commitment to perform the assigned tasks effectivelyExcitement about intercultural communication and embracing the expatriate lifestyle Offer: What’s in it for you?Type of contract: Unfixed term contract, 30 days probation periodStart date in MayWorking hours: full time (40h/week), 24/7 Salary conditions: 1125 € gross/month + performance bonus 120 € from 4th full month + 7€ meal voucher/ dayHealth insurance from the beginningPaid professional trainingFun and engaging company-wide initiativesExcellent work culture For international candidates:Reimbursement of your initial flight expenses after 3 monthsUp to 360.00 euros for accommodation per month for 3 months (Reimbursed during 3 months)Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment
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Detalhes da oferta

Empresa
  • Blu Selection
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 02/05/2024
Data de expiração
  • 31/07/2024
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