CUSTOMER SUPPORT SPECIALIST, PORTUGUESE
Descrição da oferta de emprego
We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride-hailing businesses.
The position would be based in our office in Tallinn, Estonia.
About us (COMPANY NAME) is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries.
We're a global team of more than 100 nationalities joined on a common mission - to make cities for people, not cars.
And we need you to make it happen! About the role As a Customer Support Specialist you will work in a young and energetic team.
You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience.
Your daily adventures will include.
* Supporting passengers and drivers on (COMPANY NAME)'s ride-hailing platform * Relying on (COMPANY NAME)'s best practices as well as your common sense * Working on issues in Portuguese and English * Working on other projects aimed at improving our processes and customer experience About you.
* You are fluent in Portuguese and English, both written and spoken * You have at least 1 year of work experience in any customer-facing role * You have a positive and hard-working attitude * You pay attention to details * You are willing to work daytime and evening shifts * You are willing to work (some) weekends Experience is great, but what we really look for is drive, intelligence, and integrity.
So even if you don't tick every box, please consider applying if you feel you're the kind of person described above! Why you'll love it here.
* Play a direct role in shaping the future of mobility.
* Impact millions of customers and partners in 500+ cities across 45 countries.
* Work in fast-moving autonomous teams with some of the smartest people in the world.
* Accelerate your professional growth with unique career opportunities.
* Get a rewarding salary that lets you focus on doing your best work.
* Enjoy the flexibility of working in a hybrid mode.
* Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.
#LI-Hybrid
Detalhes da oferta
- Indeterminado
- 18/04/2024
- 17/07/2024
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