CUSTOMER SERVICE REPRESENTATIVE LITHUANIAN POLISH OR CZECH SPEAKING
Descrição da oferta de emprego
Tasks Review and assess escalated cases for potential policy violations or safety concerns Respond to clients customers inquires via phone helpdesk and live chat Perform outbound calls during the investigation to collect proofs of their complains from drivers and customers Provide excellent customer service to riders and drivers addressing inquiries and concerns effectively including but not restricted to critical safety cases demonstrating a great sense of empathy Handle Clients customers complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutions Maintain a deep knowledge of Client services to provide efficient support and proactive suggestions Make informed decisions based on the analysis applying established policies and guidelines Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information.
Requirements Be a language whiz! Possess a C1C2 level of fluency in Lithuanian Polish Or Czech along with strong B2 English communication skills (written and spoken).
Thrive in a fastpaced environment.
Youll enjoy a dynamic teamoriented and structured workplace.
Make informed decisions.
Your ability to analyze situations and apply company policies will be crucial.
Be a problemsolver with a heart.
A passion for helping others achieve positive outcomes is a plus! Maintain composure.
Youll encounter sensitive content and a strong tolerance is essential.
Benefits Live life to the fullest.
Enjoy a generous 22 days of paid vacation to explore vibrant Lisbon and beyond! Build your future.
Secure a temporary contract for 12 months with the possibility of permanent employment after 2 years.
Peace of mind.
Focus on your wellbeing with comprehensive private health insurance included.
Smooth transition.
Well support your relocation with flight reimbursement and temporary accommodation.
Unlock a new language.
Learn Portuguese for free with provided classes! Unwind and explore.
Discover Lisbons beauty with water sports soft trekking activities and more! Join the family.
Be part of a supportive friendly team that values your contribution.
Ready to make a positive impact on a global mobility company Apply today!
Detalhes da oferta
- Careerxtra
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 26/04/2024
- 25/07/2024
Travel adviser brno, czech republic responsibilities • the customer service consultants are the primary contact for our customers • they answer questions regarding the flight reservations, cancellations and online check in via phone • the calls are handled in polish and english job requirements requirements......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent danish speaking ✓knowledge of english level c1 (to ensure......
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... demonstrate reliability and trustworthiness... ✓reliable professional and progressive mindset... ✓professional career progression......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... demonstrate reliability and trustworthiness... ✓reliable professional and progressive mindset... ✓professional career progression......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... demonstrate reliability and trustworthiness... professional career progression......
Maintain accurate and detailed customer records... we have an amazing opportunity for a french speaker to live in sunny lisbon, and work as a customer support agent for a major insurance provider... 23 per day in food card - an extra €159 per month relocation package : flight ticket reimbursement after......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......