CALL CENTER DATA COLLECTION AGENT
Descrição da oferta de emprego
Call Center Data Collection Agent Location.
Remote (US, UK, Australia) Job Type.
Contract Company Description.
We are a leading provider of data collection services for call centre analytics.
Our mission is to gather high-quality, diverse call centre data to facilitate sentiment analysis and behaviour identification for our clients in various industries including healthcare, banking, automobile, insurance, telecom, brokerage, and finance.
Job Description.
We are seeking native English speakers from the US, UK, and Australia to join our team as Call Center Data Collection Agents.
As a Call Center Data Collection Agent, you will be responsible for engaging in natural conversations over the phone on a wide range of topics to help us collect diverse call centre data.
You will play a crucial role in gathering audio recordings that will be used for sentiment analysis and behaviour identification purposes.
Responsibilities.
-Engage in natural conversations over the phone on various topics as instructed.
-Collect audio recordings from call center interactions following specific guidelines and requirements.
-Ensure high-quality audio recordings with clear speech and minimal background noise.
-Adhere to project specifications and guidelines provided by the project manager.
-Provide feedback and insights to improve data collection processes.
Requirements.
-Native English speaker from the US, UK, or Australia.
-Excellent communication skills and fluency in English.
-Comfortable engaging in conversations on diverse topics.
-Ability to follow instructions and guidelines accurately.
-Reliable internet connection and access to a quiet environment for making phone calls.
-Prior experience in call centre operations or data collection is a plus but not required.
-Availability to work remotely and flexible hours based on project needs.
Benefits.
-Competitive compensation based on hourly rates.
-Flexible working hours and the ability to work remotely.
-Opportunity to contribute to cutting-edge research in sentiment analysis and behaviour identification.
-Training and support provided to ensure success in the role.
-Potential for long-term engagement on future projects.
How to Apply.
If you are a native English speaker from the US, UK, or Australia with a passion for data collection and analysis, we would love to hear from you.
Please submit your resume along with a brief cover letter outlining your relevant experience and why you are interested in this role.
Reference.
Project details are attached for reference only.
The agent will ONLY need to record the conversation.
Public Speaking Motivational Speaking Call Center Serviços de audio ID do Projeto.
# Sobre o projeto 5 propostas Aberto para ofertas Projeto remoto Ativo em 1 hora atrás
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 28/03/2024
- 26/06/2024
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