User engagement communication designer – trainee (m/f)

• Unit Process Management and Supervision
• Development of management strategies
• Guest Assistance
• Elaboration of monthly reports

• Plan and teach English language classes, 
• Articulating the teaching-learning process in the training of young people from Preschool to Middle School
• Elaboration of tests and support materials
• Active Learning Implementation

• Compile reports on overall customer satisfaction
• Work with customer service manager to ensure proper customer service is being delivered
• Meet personal/team sales targets and call handling quotas
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication

• Consulting and sales of exchange program packages
• Social media control and management
• Assistance to ongoing students
• Sales monthly report

• Unit Process Management and Supervision
• Development of management strategies
• Supervision and Sales Coordination
• Elaboration of monthly reports

• Applying the design thinking framework, principles and methods to solve business problems
• Planning and executing UX Research. Critically selecting methods according to the project and resources
• Organising data to create alternatives and define the most user-centric solutions in the field of product and service design
• Creating sensible information architecture and interaction design for a range of digital products

• Business opportunities and the profile of the entrepreneur;
• Steps for creating a business;
• Business plan: an overview;
• New business strategy;
• Market research;
• Marketing strategy: the marketing plan;
• Operational and management plan;
• Technological innovation and the role of incubators;

As a Fashion Design technologist I'm able to:
• Develop fashion creation projects and visual communication
• Art direction and fashion events organization 
• Clothing and factory management
• Development of molds and technical clothing notebooks for different segments