Translator sara

Performed administrative tasks inherent to the job, focusing on efficient operations and seamless workflow. With clients calling  to resolve their problems, My multitasking grew a lot, and I learned about the real customer support. Adhered to predefined call center metrics, including average handling time, call quality, first-call resolution, and customer satisfaction.

Transcribed audio files accurately and efficiently, capturing and documenting important information. Conducted audio clipping to effectively select and extract relevant content for analysis and reporting. Corrected journals and classified them and Performed meticulous correction and editing of transcripts with accuracy and adherence to standards

Conducted comprehensive review and analysis of content to ensure accuracy and adherence to established guidelines. Provided unbiased assessment and analysis of content within policy guidelines, maintaining a high standard of quality. Executed various administrative tasks to facilitate smooth operations and efficient workflow. Remained abreast of the latest content policies, guidelines, and industry best practices to ensure accurate and consistent evaluations.

Performed administrative tasks inherent to the job, focusing on efficient operations and seamless workflow. Initiate cold calls to clients to revitalize their business relationships with us through persuasive communication and strategic sales techniques. Adhered to predefined call center metrics, including average handling time, call quality, first-call resolution, and customer satisfaction.

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