Tiago ferreira cv
Tia*** ***** (XX anos)
Agente Trust and Safety em Sitel/Foundever
Le Wagon
Lisboa,
Lisboa
|
Experiência
Agente Trust and Safety
Sitel/Foundever
jul 2019
-
out 2023
Worked for one of the biggest companies in the home rental market. Mediation, investigation and determination within the company policies, on property damage disputes between hosts and guests. Provided compensation for low, mid and high value claims within the platform
Assistente de suporte técnico
Fujitsu
ago 2016
-
ago 2018
Technical Support on a corporate level, within the Middle Eastern countries and UK&I on the following tools: Windows Operating System, Juniper, Pulse Secure, Global Protect, Lotus Notes, Office 365, Active Directory, Airwatch Agent, Ping ID, Remedy.
Assistente de produção
Platoon Kunsthalle
abr 2015
-
jun 2015
Maintained all the facilities including the warehouse, equipment room and exhibition space. Planned with my manager and the client the adaptation of the space to various events. Worked on Live sound checking and controlling. Space concept explanation to customers, Artist relations assistant
Formação
Web Development Bootcamp
Le Wagon
abr 2021
-
jul 2021
Learned the essentials for both front-end and back-end aspects of web development. Developed and pushed to production complete projects as a team.
Criação e Composição Musical
Restart
out 2012
-
jul 2013
Learned the essentials on how to compose electronic music as an individual artist and also for commercial purposes as theatre, film, and TV Ads.
Idiomas
Português - Nativo
Inglês - C2