Tiago ferreira cv

Tia*** ***** (XX anos)
Agente Trust and Safety em Sitel/Foundever
Le Wagon
Lisboa,
Lisboa
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Experiência
Agente Trust and Safety
Sitel/Foundever
jul 2019 - out 2023
Worked for one of the biggest companies in the home
rental market.
Mediation, investigation and determination within the
company policies, on property damage disputes
between hosts and guests.
Provided compensation for low, mid and high value
claims within the platform
Assistente de suporte técnico
Fujitsu
ago 2016 - ago 2018
Technical Support on a corporate level, within the
Middle Eastern countries and UK&I on the following
tools:
Windows Operating System, Juniper, Pulse Secure,
Global Protect, Lotus Notes, Office 365, Active
Directory, Airwatch Agent, Ping ID, Remedy.
Assistente de produção
Platoon Kunsthalle
abr 2015 - jun 2015
Maintained all the facilities including the warehouse,
equipment room and exhibition space.
Planned with my manager and the client the
adaptation of the space to various events.
Worked on Live sound checking and controlling.
Space concept explanation to customers,
Artist relations assistant
Formação
Web Development Bootcamp
Le Wagon
abr 2021 - jul 2021
Learned the essentials for both front-end
and back-end aspects of web development.
Developed and pushed to production
complete projects as a team.
Criação e Composição Musical
Restart
out 2012 - jul 2013
Learned the essentials on how to compose
electronic music as an individual artist and
also for commercial purposes as theatre,
film, and TV Ads.
Idiomas
Português - Nativo
Inglês - C2