Sales and marketing, account manager, senior specialist

Responsible for sales activities of airlines from different regions such as: Russia, Turkey, Africa and Kuwait. Managing
customer and vendor accounts to achieve sales targets on a quarterly base. Contributing to events and exhibitions
management.
Main tasks:
● Managing customer and vendor accounts for different regions.
● Completing market research and monitoring competitor activity
● Selling aircraft parts to Airlines
● Develop, maintain and strengthen relationships with existing customers
● Create purchase orders, sales orders on Quantum
● Following up qoutes
● Managing vendor and customer relationships
● Resolving customer complaints and queries
● Monitoring and ensure a satisfactory organisational response to any customer query received including
escalation as required and regular feedback
● Determining discount rates or special pricing plans
● Resolving customer complaints regarding sales and service
● Discussing defective or unacceptable goods or services with inspection or quality control personnel,
users, vendors, and others to determine source of trouble and take corrective action
● Submitting purchase orders, processes receipts and invoices for payment, expedites delivery of goods to
users
● Overseeing and developing marketing strategies

Project Management: Support and lead Communication and Marketing Projects.
● Managed communication strategies
● Decided marketing campaigns for clients and managed agency relationships
● Organized events with journalists and bloggers (based on clients)
● Planned marketing strategies and activities
● Weekly customer meetings
● Written content for digital media channels for customers
● Increased positive brand perception of our customers
● Collaborations with brands
● Reviewed and interpreted daily, weekly, monthly and annual coverage reports
● Prepared weekly and monthly PR reports which included press coverages
● Managed social media channels
● Focussed on customer needs
● Managed corporate social responsibility projects for clients

Estimated daily and monthly electricity price with models
● Production planning of the hydroelectric power plants
● Estimated daily electricity prices according to market movements
● Made trade activities
● Reported the daily electricity market analysis
● Supported sales department with data

Provided mainly advisory brokerage to retail clients over voice and trades electronically
● Found the best trade price between Buyer and Seller Companies
● Organized events for customers
● Researched market movements
● Reported monthly price changes
● Analysis on daily trade curves.
● Found new customers (traders)