Recepcionist, higher vacancie as trainee(ex)

- always be present a clean uniform, groomed and looking the part;
- responsible for being determined and focused performer in a team of empowered Guest Services professionals by taking the ownership and accountability for reacting to guest's feedback.
- Maintain current knowledge of all the ship's regular events and special functions by reviewing all available data.
- provide cash and guest account services by accepting cash payments, cashing personal or traveler checks or exchanging foreign currencies.
- provide all services of Guest Services desk, tracing missing luggage, cash services, lost & found service, answer to inquiries, printing tickets and keys, note feedbacks and resolving complaints and escalated issues.
- check guest log reports;
- check side job;
- check sanitation log;
- verify the cleanliness and tidiness of the desk and office;
-send e-mails to colleagues, supervisor, other departments
- Safety observations;
- Attend to meetings, trainings and drills.


(Evaluation Provided if Required)

Associate´s Degree.